Frequent Answers and Questions


Frequently Asked Questions
chat Most Asked Questions
How to create an account at our casino?

To create an account, simply click the "Register" button in the top left corner of the page and fill in all the required information. After that, we will send you an email with a link to confirm your email address. Once this is done, your account will be fully activated.

What if I forget my password?

The quickest way to reset your password is to click the "Forgot Password?" link. We will then send you an email that will redirect you to a new link. There, you can set a new password for your casino account. You can also contact our support team via live chat or email. We will be happy to assist you!

Are your games fair?

Absolutely. Fair play is as important to us as long-term trustworthy relationships with our clients. That is why the outcomes of most of the games we offer are provably fair. This means that all game results are tamper-proof and can be verified independently by the player. Moreover, we guarantee the fairness of all games, as we hold a Curaçao license, and the games are certified with RNG (Random Number Generator).

user Account
How to create an account at our casino?

To create an account, simply click the "Register" button in the top left corner of the page and fill in all the required information. After that, we will send you an email with a link to confirm your email address. Once this is done, your account will be fully activated.

What if I forget my password?

The quickest way to reset your password is to click the "Forgot Password?" link. We will then send you an email that will redirect you to a new link. There, you can set a new password for your casino account. You can also contact our support team via live chat or by sending an email to the address listed on our website. We will be happy to assist you!

What if I forget my email address?

Simply contact our support team via live chat or by sending an email to the address listed on our website, and we will resolve this issue for you.

Can I change my email address?

Unfortunately, it is not possible to change your email address.

Can I create multiple accounts?

Unfortunately, you are only allowed to create one account per computer/IP address.

How can I add another currency?

Simply go to your profile, click the "Add Currency" button, and select the desired currency from the drop-down menu.

How can I select a different currency?

Once you have added the desired currency (see the previous question), go to your profile and click the "Select" button next to the currency you want to activate.

inbox Deposits and Withdrawals
What currencies are accepted at your casino?

Currently, we accept deposits and withdrawals in USD, EUR, CAD, NOK, RUB, JPY, BTC, BCH, LTC, ETH, AUD, NZD, DOG.

How long does it take for a deposit to appear in my account?

There is no waiting time. Deposits are processed and credited instantly, so you can start playing right away.

Are there any fees for deposits or withdrawals?

Some transactions are free, while others may involve a small fee depending on the currency and payment system used. Please visit our "Payments" page for more detailed information.

What is the minimum amount for deposits and withdrawals?

The minimum deposit is 1000 RUB. The minimum withdrawal is also 1000 RUB. Please visit our "Payments" page for more details.

How long does it take to process withdrawals?

Our goal is to process withdrawals instantly. Over 90% of payments are processed this way, but this also depends on the payment system you used for the deposit. The average processing time for withdrawals is 30 minutes. For more details, visit our "Payments" page.

What should I do if my Bitcoin deposit doesn’t appear?

The first step is to check if your transaction was successfully completed. You can do this by visiting the BlockChain.info website. If the transaction is complete, contact our support team and we will resolve this issue as soon as possible.

star Bonuses
What are bonuses?

Bonuses are extra funds added to your account. They give you an advantage and increase your chances of winning big. The bonus amount may vary. All players must meet the wagering requirements before withdrawing the bonus amount.

How can I check my wagering requirements?

Visit the "Bonuses" page, where you can find your active bonuses and the current wagering amount. If you need help, please contact us via the email listed on the website.

Why isn’t my wagering requirement decreasing?

Different casino games contribute differently to wagering requirements. Please check the bonus terms page for full details.

How many times do I need to wager my bonus?

Wagering requirements vary depending on the bonus. Visit the bonus terms page for full details.